Privacy Policy for Infinite IT

At Infinite IT Solutions Inc (accessible from https://8it.ca and https://8it.io and any other websites owned and operated by Infinite IT Solutions Inc), we take your personal information seriously. 

Infinite IT Solutions Inc ("Infinite IT" or "8IT") is ISO/IEC 27001 and ISO/IEC 27701 certified.  We are committed to these two certifications as they define how we secure your information and handle your Personally Identifiable Information (PII).

One of our main priorities is to protect the privacy of the visitors to all of our digital properties, as well as our customers, suppliers and employees, while using the most commercially reasonable methodologies in handling your personal information.

This Privacy Policy document contains types of information that is collected and recorded by Infinite IT and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on any of our digital properties. This policy is also applicable to any information collected offline or via channels other than this website. 

This policy is also valid for any customers, suppliers and employees, and describes the principals in which Infinite IT complies with, and how we will handle your information across all of our systems and procedures.

By using our website and/or by subscribing to any services delivered by Infinite IT to you or your organization, you hereby consent to our Privacy Policy and agree to its terms.

This policy applies to all individuals whose personal information is collected, used or disclosed by us, including visitors to our websites, prospective and existing clients, vendors, business partners, suppliers and any other persons interacting with our company and the services we deliver. This policy covers how we handle personal information in all of our business activities, whether you are an individual or represent an organization.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.  Any information you provide is considered Personally Identifiable Information (PII) and Infinite IT will use all commercially available efforts to securely store and encrypt your data whether it is being stored or transmitted (data in motion or data at rest), to ensure maximum protection.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

We handle personal information in accordance with our ISO/IEC 27701-certified Privacy Information Management System (PIMS), which establishes privacy controls, operational processes, and governance practices designed to protect personal information throughout its lifecycle.

We assess privacy risks and implement appropriate administrative, technical and physical safeguards consistent with industry standards.

We keep personal information no longer than 10 years from your last interaction with us, unless otherwise required by law, as a way to maintain ongoing customer support and historical accuracy.

Infinite IT follows a standard procedure of using log files. These files log visitors when they visit websites. This is an acceptable practice and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Like any other website, Infinite IT uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

You may consult this list to find the Privacy Policy for each of the advertising partners of 8it.ca.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on 8it.ca, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that 8it.ca has no access to or control over these cookies that are used by third-party advertisers.

8it.ca’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.